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Fancy Mumble

Common issues

Most problems fall into one of four buckets. Pick the closest match and follow the link for the deep dive.

Audio is broken

No sound out, no sound in, mic cuts, robot voice, echo. Start at Audio problems.

Cannot connect

Connection refuses, times out, drops, or asks for a password when you do not have one. Start at Connection problems.

Screen share does not work

Black thumbnail, never appears, only some viewers see it. Start at Screen-share problems.

Something else

Send debug logs to a developer with the steps in Debug logging.

Quick sanity checks

Section titled “Quick sanity checks”

Before diving into a specific page, try these:

The app

Section titled “The app”
  • Restart the app. Many transient bugs go away.
  • Update the app to the latest version. Get it from fancy-mumble.com or the GitHub releases page.
  • Try a different network. Tether to your phone for a quick A/B.

The server

Section titled “The server”
  • Check the server is up: ping your-host or nc -zv your-host 64738.
  • Check the server logs: docker compose logs -f mumble-server.
  • Restart the server if you can afford a moment of downtime.

Your account

Section titled “Your account”
  • Try a different identity. Settings, Identities, new identity, reconnect.
  • Try as SuperUser (server admin only) to rule out a permission issue.

When you cannot find a solution

Section titled “When you cannot find a solution”